You can send us a message. You should type your Email and Message.



   

  

Subscribe to RSS:


Twitter RSS Share
Your IP: 38.107.179.220
10 apr
2012

Registration of new Socks accounts was opened. Currently, in new Socks accounts will not be present Socks in the U.S..

Send your request to create Socks account only if you DO NOT need Socks from the U.S.

2 apr
2012

All VPN with static dedicated IP began to support the RDP port forwarding. Port for OpenVPN connection is a standard - 3389. For the PPTP connection works port 3390.

Due to this feature it is possible to accept connections on the RDP port through Windows Remote Assistance, or use any other application.

We wish you a successful deals!

We try to provide the best service to our customers. And we believe in our success!

Mistakes of OpenVPN connection

Here you may find the description of the mistake that disturbs you and fix it.

If you don’t know how to define a mistake appeared during connection, click the reference:

Here the list of possible mistakes and methods of their fixing are given. Click the mistake to find out how to fix it. Names of mistakes correspond to the notes in log window.

How to define a mistake?

 The program OpenVPN has a connection log. During the connection to OpenVPN server, the program logs the connection data. This information is not transmitted anywhere and remains on your computer to let you understand the reason for the mistake. To call the log window, click twice the icon OpenVPN in the system tray with the right button of the mouse.

Green icon in the system tray

If the connection was successful and you are connected to your VPN server, the log window should look like this:

 Successful connection to OpenVPN server

To the top

I can’t choose "Connect" when I click the icon in system tray

 There are only "Proxy Settings", "About" and "Exit" in the list, but there is no "Connect".

The button Connect is absent at client OpenVPN

This means that you hadn’t downloaded or hadn’t copied the configuration file "client.ovpn" to "C:/Program Files/OpenVPN/config". Open again the instruction of setup of OpenVPN connection for your OS and check all the steps of setup and settings.

To the top

Connect to IP:Port failed, will try again in 5 seconds; No Route to Host

This mistake means that you have no connection to Internet, or it was blocked by your Firewall or Antivirus.

 Mistake OpenVPN – no connection to Internet

Choose if your Internet connection is active, disable the Firewall, Antivirus and reconnect.

Top of page

Cannot load certificate file client.crt

 This mistake relates to absence of certificate files in the folder"C:Program FilesOpenVPNconfig".

 Mistake OpenVPN – no certificates

In the process of installation it was necessary to download the archive with certificates and unpack it to the folder with the program. Open again the Instruction on setup of OpenVPN connection for your OS and check all the steps of installation and settings.

Top of page

All TAP-Win32 adapters on this system are currently in use

 This mistake relates to incorrect work of Windows and program OpenVPN. The same mistake may appear as the result of Internet disconnection without previous disconnection of OpenVPN. You should always disconnect OpenVPN at first, and then disconnect Internet.

 Mistake OpenVPN – no available virtual adapters

To fix the mistake, go to "Start -> Network connections". Find "Local area connection. TAP-Win32 Adapter" and click the shortcut with the right button of the mouse. Choose "Disable".

Socks панель

Then, in the same way, "Enable" the connection.

Enable the virtual adapter to fix the OpenVPN mistake

Top of page

ERROR: Windows route add command failed: returned error code 1

Mistake OpenVPN – problem in Windows Vista, Seven

To fix the mistake, it is necessary to exit from OpenVPN GUI. Click the icon OpenVPN GUI on your desktop with the right button of the mouse and choose "Properties"

OpenVPN properties

On the inlay "Compatibility", mark "Run this program as an administrator".

Run OpenVPN as an administrator

Now launch OpenVPN GUI again and connect to VPN server.

Top of page

Initialization Sequence Completed With Errors

 This mistake relates to incorrect work of DHCP service because of antivirus and firewalls.

The mistake appeared permanently at firewall Outpost Firewall of 2009 version and earlier, it also appears at Kaspersky antivirus. Further there is the solution for Kaspersky antivirus. The algorithm by itself doesn’t differ from problem solving for other antivirus and firewalls.

OpenVPN mistake relates to antivirus

To fix the mistake, it is necessary to go to "Start -> Control Panel -> Network connections" and go to "Properties" of virtual adapter "TAP-Win 32 Adapter". On the inlay "General" in the list, disable Kaspersky Anti-Virus NDIS Filter and then click "OK".

Socks панель

Now connect to VPN and the connection should be successful.

Top of page